Privacy Policy
1. DATA CONTROLLER
- Controller: Feral Pulse Media
- Email: feralpulsemedia@gmail.com
2. DATA COLLECTED
We collect and process the following data:
Provided by the user:
- Name and surname
- Email address
- Billing and shipping address
- Account login credentials
- Order history
Automatically collected:
- IP address
- Browser and device data
- Cookies and analytics data
3. PURPOSE OF PROCESSING
We process personal data for:
- User account creation and management
- Processing orders and payments
- Customer service
- Sending transactional emails
- Marketing communications (only with consent)
- Improving website performance
4. LEGAL BASIS
Data processing is based on:
- Contract execution (orders, accounts)
- User consent (marketing, cookies)
- Legal obligations
- Legitimate interest (fraud prevention, security)
5. USER ACCOUNTS & SECURITY
User accounts are protected through secure authentication systems.
Users are responsible for safeguarding their credentials.
We implement appropriate security measures to protect personal data, although no system is completely secure.
6. DATA RETENTION
Data is retained:
- While the account is active
- As required by legal obligations (tax/accounting)
- Until deletion is requested
Inactive accounts may be deleted after a reasonable period.
7. DATA SHARING
We may share data with:
- Payment processors (Stripe)
- Shipping providers
- Hosting and technical service providers
All third parties comply with GDPR or equivalent standards.
8. INTERNATIONAL TRANSFERS
If data is transferred outside the European Economic Area, appropriate safeguards (such as Standard Contractual Clauses) will be applied.
9. USER RIGHTS
Users may:
- Access their data
- Request correction
- Request deletion
- Restrict processing
- Request data portability
- Withdraw consent
Requests can be sent to [contact email].
10. COOKIES
We use cookies for:
- Essential functionality
- Analytics
- Marketing (if applicable)
Non-essential cookies require prior user consent.
11. CHILDREN AND AGE RESTRICTION
This website is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
12. DATA SECURITY
We apply technical and organizational measures to:
- Prevent unauthorized access
- Protect data integrity
- Ensure confidentiality
13. CHANGES
We may update this policy at any time.
14. CONTACT
For any privacy-related matters:
feralpulsemedia@gmail.com